Technical Support Email FAQ
Spam (unsolicited or unwanted electronic messages) accounts for more than half of all email sent. Many Internet Service Providers (ISPs) use spam filters to keep these unwanted emails from reaching your Inbox. As a result, even if you’ve signed up to receive email from Excelsior College, our emails may be blocked, routed to your spam folder, or displayed incorrectly by these filters. Add us to your email address book and make sure our emails get through. To learn more about adding Excelsior College to your email address book, visit the Email Help.
To subscribe to electronic delivery of your Status Report via email, sign into your MyExcelsior account, go to My Details, and click on the link for My Personal Profile. On your My Personal Profile page, you may select your preferred email format and subscribe or unsubscribe to email delivery of status reports, broadcast emails, notification of new message center activity, and student bills.
Within your MyExcelsior account click the My Profile link on the My Details page. In the Contact Information section you may select to opt in or opt out separately to receive news broadcasts, Message Center notifications, and electronic deliveries of your billing information and Status Report.
|Please select the email format type you wish to receive:||HTML / TEXT|
|Electronic Document delivery of Status Report via email:||Subscribe / Unsubscribed|
|Excelsior College news broadcasts via email:||Yes / No|
|Send me an email when I have a new message in my Message Center:||Yes / No|
|Electronic delivery of student bill via email:||Subscribe / Unsubscribe|