Technical Support Spyware FAQ
First, be selective about the programs that you download from the Internet. If software is free or doesn’t require a license to use it, you run a higher risk of being exposed to spyware programs. Second, you can install an anti-spyware program on your computer. These programs are similar to antivirus software packages that protect your computer from viruses.
There are two well-known companies that offer personal editions of their spyware detect and remove software free of charge:
For more information on spyware, visit:
* Please note that as these programs are not developed by Excelsior College, you will need to contact the respective program vendor with any technical support questions or problems.
Spyware is software which collects demographic and usage information from your computer. Some types of spyware can make changes to your computer, causing it to run slower or even to crash. Spyware programs can also change your Web browser’s home page or add toolbars that you may not need or want.
Other programs called browser hijackers can be used to direct you to rogue search engines or they can display a message that a requested page is no longer available. Adware applications install advertising components on your computer system that download ads and waste your system resources. Many of these applications or components can be running on your system even if you are not using the software that initially installed them.