Courses FAQ

Course Registration

Do I have to be enrolled in a program to take courses at Excelsior?

No, you don’t need to be an enrolled student to take courses. Both enrolled students and non-matriculated (non-enrolled) students are eligible for online course registration.

How do I access my online courses?

Once you register for a course, you will see a link to your course under My Online Courses and Learning Aids section from MyExcelsior. Clicking the link for your online course will sign you into your course homepage. CD-ROM courses will not be active links, as there is no online component required for the course.

Note that you will not be able to log in to your course until the start of the term.

How do I know if a course has been approved?

My Course and Exam Approvals on MyExcelsior will show you if your advisor has approved a requested course or exam.

Only Course Approvals which you request through MyExcelsior will appear on the My Course Approvals page. Requests made via the telephone may not appear in your online account unless you request your advisor to make them available on the Web.

How do I register and pay online for an Excelsior College course?

To register online, you must use a major credit card (Visa, MasterCard, American Express, or Discover) or debit card to pay your course tuition.

I use Tuition Assistance. How do I register for my course online?

Active duty military service members may register for courses online. Please have the control number from your completed Tuition Assistance form on hand, because you will need this to complete the online registration process.

You will need to mail, fax, or email a scanned copy of the Tuition Assistance form to Excelsior College within four calendar days in order to complete your course registration. Your registration will be voided if the completed Tuition Assistance form is not received within four calendar days.

Note: If you are in the military and choose to self-pay for your course tuition using a credit card, you may register for your courses online. However, you will not be eligible to receive Tuition Assistance reimbursement from the military for any course you choose to self-pay for.

What is the difference between a CD-ROM and online course?

CD-ROM courses let you study when and where you like. These courses require computer access, but an Internet connection is not needed. Courses provided on CD-ROMs are especially well-suited for independent learners and for students who don’t have consistent access to the Web. Assignments can be submitted to instructors by fax, email, or overnight or standard mail as long as they arrive within each module’s deadline. You may work with your instructor to establish an alternative schedule if needed.

Online courses provide an experience that is most like traditional education. Your virtual classroom will include other students, group activities, and plenty of student-faculty interaction as well. The weekly assignments will help you stay focused on the course work while you benefit from interaction with your peers.

Courses General

Can I add or drop a course?

Yes. Course add/drop deadlines and procedures are on our Add/Drop policy page.

Do I have to be enrolled in a program to take courses at Excelsior?

No, you don’t need to be an enrolled student to take courses. Both enrolled students and non-matriculated (non-enrolled) students are eligible for online course registration.

Do I need to purchase textbooks for courses that I take?

Yes. Most courses require textbooks or other materials. Students can purchase texts at a discount through the Excelsior College Bookstore.

How are Excelsior College courses delivered?

Two types of distance learning course formats are available:

  • Online courses
  • Instructor-led CD-ROM-based courses offered in business-related subjects by our School of Business and Technology

Learn more about course formats

How can I get technical help for courses?

For course related technical answers or assistance, contact Excelsior College Technical Support.

For assistance with CD-ROM please refer to the For Help email address located on the front of your CD-ROM.

How do I add or drop a course?

Course add/drop deadlines and procedures are on our Add/Drop policy page.

How do I register and pay online for an Excelsior College course?

To register online, you must use a major credit card (Visa, MasterCard, American Express, or Discover) or debit card to pay your course tuition.

How do I register for courses?

You must first have an account with MyExcelsior to register for courses. Visit MyExcelsior to set up your free account. Once you have an account, you can search for courses, register, and check your registration status online. Registration for courses is also available via a downloadable form that can be printed out, completed, and submitted to Excelsior College along with the appropriate payment or payment instructions. Visit Registering for Courses for more details.

How many courses can I take at one time?

The number of courses taken at one time largely depends on your available free time. In an effort to ensure students are positioned for success, Excelsior does limit the number of credits one can register for at any given time (undergraduates 16 credits; graduate students 12 credits). We suggest you make a course load decision based upon a realistic assessment of the amount of time you can devote to your studies. If you are enrolled in an Excelsior program, your academic advisor can assist you in developing a plan. Servicemembers should consult a military education counselor or education services officer (ESO).

What are the participation requirements in online courses?

Excelsior College has a weekly posting requirement for online courses. Students must post at least once per week in a discussion for each course. However, please refer to your syllabus for specific course requirements as they may exceed the College’s minimum expectations.

What browsers do I need to have installed on my computer?

Excelsior College supports many of the most popular browsers. This includes Internet Explorer versions 7 and 8, Firefox version 3, and Safari version 3 and 4.

What software programs do I need to be proficient in to take courses at Excelsior College?

While every course is different, and may require specific software such as a statistical analysis program or a project management tool, all courses require that you have Microsoft Word installed on your computer.

What software programs do I need to have installed on my computer?

To use the Excelsior College Web site, Blackboard, and other online tools, you will need a variety of up-to-date software packages on your computer. Many of these are free to download and update, while others may require you to purchase them. For a full list of the software necessary, visit the Recommended Software page.

What’s the policy for withdrawing from a course after I start it?

Please refer to our Withdrawal from a Course policy page for detailed information about course withdrawal deadlines, procedures, refunds, financial liability, and special instructions for military students.

Where do I take my Excelsior College courses?

You can access and take WebCT courses from any personal computer that has Internet access with an Internet Explorer or Netscape Web browser. Visit Help to check your computer system and browser compatibility.

You can take CD-ROM courses from any personal computer that has a CD-ROM drive. See Course Formats to learn more.

Will courses from other colleges transfer into my partnership school degree plan?

Yes. Excelsior College recognizes college-level courses completed at other regionally accredited colleges and universities, as well as appropriate military experience. Contact your military consultant or our Center for Military Education at military@excelsior.edu for evaluation. Academic advisors evaluate student transcripts from other colleges and universities during the evaluation process, and there is no limit on the number of transfer credits accepted. Credits transferred must apply to specific degree requirements.