Why can’t I open my Status Report?

If you can see the link for your Status Report but cannot open the document, you may need to install or update Adobe® Acrobat® Reader.

Adobe Acrobat Reader is free software that allows you to view and print PDF files. You can download the most current version of this software by going to the Adobe Reader Web site. On the page, uncheck any requests for additional bundled software tools and download only the free Adobe Reader software, following the instructions provided.

If the link for your Status Report displays “none,” then your advisor may need to officially sign off on or release the document to your account. Please contact your advising team to let them know that you are not able to view your Status Report information.

If you continue to experience problems, please contact Technical Support.